Where can I obtain WordPress training?

eLab Communications offer one hour of free training on the use of WordPress to maintain your content. This training comes with all web design projects. Additional training is available at our normal hourly rate. Like to learn more? The WordPress community is vast and there are a wide range of […]

What is the turnaround time for requested updates?

Turnaround time will depend on the amount of changes and complexity of your request. After contacting your project manager, via our project management system, you will receive a quote on the price and total time expected for completion. Our team will then ensure that the updates are completed to your […]

How can I add new page on my website?

The Website Manager allows you to add/edit/update your non-dynamic website pages. You can add a new page in two simple ways: I- From the Website Manager tab on left column: Go to the Website Manager Choose Edit Website Click on Add New Page Screenshot:   II. Alternatively, you may add […]

How to setup G Suite with Microsoft Outlook

G Suite Sync for Microsoft Outlook® allows you to use Microsoft Outlook® 2003, 2007, 2010, 2013 and 2016 effectively with G Suite. Download G Suite Sync As an authorized Google Partner, eLab Communications offer setup and deployment services including email migrations from local email systems or Exchange servers. For more […]

What is Google G Suite?

Google G Suite (formerly Apps for Work and Google Apps for Business) is a suite of cloud computing productivity and collaboration software tools and software offered on a subscription basis by Google. As an authorized Google Partner, eLab Communications offer setup and deployment services. For more information, contact us at 831.375.7600 or […]

How do I open a support ticket or request maintenance?

eLab Communications utilize state of the art project management and support ticketing system to ensure your issues, requests and tasks are catered to and tracked in the fastest and most optimized way. Option 1: Login to our support portal using your user name and password Click on “Create” button located […]

How long before search engines rank my site?

Much like getting a new phone number and waiting for the phone books to print the new directory with the number listed, search engines need time to “publish” a new database that includes your site. Due to our successful strategies for marketing your site, the dominant search engines, Google, Bing […]

Do you accept all client types?

Unfortunately not. If the client or project is not a good fit, the opportunity is not quoted. Creating a website, web application or managing an online media campaign is a big endeavor. Our digital media team, web designers, web engineers and you, the client, need to have synergies for the […]